Breakout Fun! Support

 

Our team is standing by to assist! If you have any questions or if there is anything we can help you with, we encourage you to email us at info@breakoutfun.com. We love hearing from our users and welcome feedback.

Support Videos

The short videos below provide a quick walkthrough of setting up and playing Breakout Fun! Please scroll down for FAQ and User Documentation.

Create a game using an external question set.

Create a game using an embedded question set.

Frequently Asked Questions

In effort to save time and energy, we’ve compiled a Breakout Fun! FAQ based on the most common questions we’ve come across.

What is the difference between embedded and external activities?

Great question!

“External Question Set” means you will be distributing the questions to your participants directly, either via a handout, overhead projector, PDF, screen share, etc. This option allows you to set up a game in about 5 minutes because you only need to add the game parameters and answer key.

The “Embedded” question set option allows you to upload the questions directly to the Breakout Fun! application to be displayed within the game screen. This is a great option for games that you are setting up ahead of time and ones that will be played in virtual/hybrid settings.

Both types of question sets can be saved for later use! Results of the game can also be downloaded for later reference and study guides.

 

What types of learning environments can Breakout Fun be used in?

The Breakout Fun! game creator allows users to build games that can be seamlessly played in face to face, virtual, or hybrid settings.

Once a game is created, it can easily be played online or in person.

In Person Classrooms:

  • If you are creating an activity using an “External Question Set”, distribute your questions to the game participants (this can be done via handout, projector/computer screen, etc.). If you are creating an activity using an “Embedded Question Set,” load the question set or upload the questions directly to Breakout Fun!

 

  • Load or set up your game parameters (# of rounds, questions, answer key, etc.)

 

  • Assign students to their teams or groups and have them (or a Team Captain) log into the BOF game using the activity code on their phone, tablet, or laptop

 

  • Begin the game and let the collaboration and friendly competition begin!

 

Breakout Fun! is also perfect to use with online meeting platforms with screen sharing capabilities not limited to Zoom, Webex, Google Hangouts, and Microsoft Teams.

Where else can I use Breakout Fun?

There are many creative ways to use Breakout Fun!  It is a wonderful solution for engaging audiences in schools, events, and the workplace.

 

Breakout Fun! has been used with great results for:

 

  • Virtual bridal and baby showers (ask us about our example slide deck for a recent baby shower that had a great time using it and we’d be happy to pass it along!)

 

  • Workplace team building activities

 

  • Virtual Happy Hours

 

  • HR Onboarding / Orientation

 

  • Trivia Nights – save yourself the hassle of paper sheets and score tallying by using Breakout Fun! for your next trivia night!

How can I set up a game in 5 minutes or less?

Breakout Fun! Quick Game Setup in 3 easy steps: 

 

1 – Distribute your question set to your class

  • Handouts, projector, screenshare, etc.

 

2 – Input answer key and game parameters

  • Answer key, # of rounds and questions, time

Game Parameters:

 

 

 

 

 

 

 

 

 

 

3 – Assign teams and PLAY!

 

  • Have your students join the game using the QR code at the top of the screen, OR provide your students or participants with the “Activity Code” generated for the game. As students join they will appear in the Game Lobby, ready for team assignment.
  • Assign players to their team and you are ready to play! Hit “Start” and the game begins!

How do my students or participants play the game?

The game can be easily joined by scanning the QR code at the top of the screen in the Game Lobby, or you can provide your students or participants with the “Activity Code” generated for the game (this can also be found at the top of the screen) so that they can join the lobby on their phone, tablet, or laptop.

 

*Note: students / participants do NOT need their own account or login to play!

How do I assign participants to teams?

As students or game participants log into the game by scanning the QR code or using the Activity Code, you can assign them to their respective teams using the dropdown highlighted below.

 

How do I change team names?

To change a team name, click the “pencil” button on the right hand side, then update with the new name.

 

 

Once the name has been updated, make sure you save the changes by clicking in the same spot on the right side of the page, and your team name is now in place!

 

 

Oftentimes teams or study groups have predetermined names that can be entered, and teams love choosing their own fun names as well!

I forgot my password or login - how do I reset it?

Happens to the best of us! Just go to the “Sign In” tab at www.breakoutfun.com to access your account info and easily reset your password/login info:

Can I save my question sets for later use?

YES! After you have input game parameters and answer key, you can save the question set for later use.

 

You can load a previously made activity from the Breakout Fun homepage after logging into your account.

 

 

Do you offer a free trial?

Yes, we offer a 7 day free trial (promo codes may not apply).

How does the billing work?

Breakout Fun! costs $20.00 for a 1 year subscription – that’s just $1.66 / month! You can play as many games as you want at any time as long as your subscription is active.

 

At the end of the first year, your subscription will renew unless the account is canceled.

Do you have any best practices for online meeting platforms?

Yes, we are always happy to share some of the best practices we’ve found for utilizing online meeting platforms such as Zoom as a teacher.

 

While many teachers are pros at conducting activities in a virtual classroom setting by this point, there are those that still struggle with the new challenges of the current learning environment. Understanding how to best use the “breakout room” features that allow you to split your class into groups during online classes is especially helpful!

 

Use some of our quick tips and tricks to not use Breakout Fun! but also improve your overall fluency with these essential post-2020 teaching tools.

 

Here are some helpful resources to get you started in the meantime:

Zoom Breakout Rooms:

Enabling Breakout Rooms

Managing Breakout Rooms

Zoom Breakout Rooms Tutorial

Webex Breakout Rooms:

Creating Breakout Sessions

Managing Breakout Sessions

Breakout Sessions for Teachers Demo Video

How To: Webex Breakout Sessions

How to Use Breakout Rooms in Webex Meetings

Microsoft Teams Breakout Rooms:

MS Tech Community Walkthrough

MS Breakout Rooms Tutorial Video

MS Breakout Rooms Walkthrough

 

How do I cancel my subscription?

To cancel, simply go to your Account page at www.breakoutfun.com and you can cancel your subscription there.

Cancellations are effective at the end of your current billing cycle. Dues already paid to us will not be returned except for special circumstances. If a scheduled recurring payment is declined, we will email you to update your payment information.

What is your return policy?

For the most part, we have a no refunds policy. We have put every effort into developing an affordable tool to help teachers and instructors at only $20. Cancellations are effective at the end of your current billing cycle. Of course there are always exceptions and our mission is to help teachers and educators, so we encourage you to reach out to info@breakoutfun.com with any questions.

 

If a scheduled recurring payment is declined, we will alert you to update your payment information.

How do I update my billing info, adjust total licenses, or view invoices?

Your account dashboard at www.breakoutfun.com will have all of this information. Click the “Sign In” option at the top right, enter in your login info, and you will arrive at your account dashboard:

 

 

User Guides

Please see our User Manual and Quick Start Guide for additional info.

Please click here for the Breakout Fun! User Manual

 

Please click here for the Breakout Fun! Quick Start Guide

 

 

How to contact the Support Team

If you didn’t find the answer you were looking for here, please reach out to us ASAP!

Our team would love to help – please contact info@breakoutfun.com for assistance. We pride ourselves on exceptionally quick response time. While most questions will be answered almost immediately, please allow up 24-48 hours for a personalized response.